Frequently Asked Questions

General

What is your pricing?

Our pricing is straightforward:
$15 – 15 minutes  
$20 – 30 minutes 
$27 – 45 minutes

What is your cancellation policy?

For dog walking, our cancellation policy is as follows:

  • 24 hours or more notice before service begins: 100% OF TOTAL REFUNDED.
  • Less than 24 hours notice before the service begins: 50% OF TOTAL REFUNDED TO CLIENT

For all other services:

  • 24 hours or more notice before the service begins: 100% OF TOTAL REFUNDED.
  • Less than 24 hours notice before the service begins or returning home early: 50% OF TOTAL REFUNDED TO CLIENT FOR THE FIRST SEVEN CANCELLED DAYS OF THE SERVICE. 100% REFUNDED FOR ANY ADDITIONAL DAYS.

When is payment due?

Payment is due by the first visit of service.

Can you accommodate me if my return home is delayed?

Yes, of course! Just send us a message as soon as possible and we will make arrangements. Know that your pet is safe! 

Dog Sitting

Dog Walking

What is that you do during a dog walk?

Each circumstance is different, but the usual dog walk consists of a 15min, 30min, or 45min walk close to your home. After the dog walk, fresh water will be given. Each dog walk comes with a report consisting of a photo, gps map, and whether your dog peed or pooped. 

Do you offer dog walks longer than 45 min?

Yes, we do offer 60 minute dog walks upon request.

Cat Sitting

Overnights